Various Claw topics and tips are covered here.
Why purchase Claw?
Finding the Claw Serial Number
Installation puts hardly any files on my disk.
File does not download properly
Windows_Error when running programs containing Bitmaps (or Icons)
"Cannot find CBuild.Hlp"
You can read the entire set of topics here.
Verified bugs in Claw 1.2 are found in the Claw 1.2 bug list.
Verified bugs in Claw 1.1 are found in the Claw 1.1 bug list.
Can't find the answer to your question here? Following are some other ways of getting help for Claw.
Claw Mailing List
You can submit your question to the Claw mailing list. Other Claw users can help along with possibly one of our technicians. Send your question to email@example.com.
But before you do that, be sure to subscribe to the mailing list, so that you can receive any replies. (You'll also receive infrequent product notices.) Subscribe by sending an e-mail to firstname.lastname@example.org, with a message body of join Claw for the Claw mailing list. You'll receive a confirmation message; follow the instructions in that message and you'll be signed up for the mailing list.
You can submit your question directly to technicans by e-mailing to email@example.com. If you have a current Software Support agreement, please indicate that and your software serial number so that we can give your question priority over others. Supported customers should receive an answer in no more than 2 business days; other questions will be answered on an as-available basis. If you are in no hurry, you can also contract us via postal mail; see the contact page for the address to use.
If you have a current Software Support agreement, you can call us at 1-608-245-0375 or 1-800-722-3248 (1-800-PCADA4U). Please have your software serial number handy so we can verify your support status.
Janus/Ada Support Center
If your question is about Janus/Ada, try the Janus/Ada Support Center